Terms & Conditions

Hand Delivered Gift Vouchers
No exceptions will be made past the stated validity date | Please note prices listed are set at the highest price across all location. No refund of unused balance will be given. | Your order will be hand delivered within 3-4 business days from the date of purchase | Shipping times may vary if orders are placed over the weekend or public holidays | Hand delivered vouchers purchased online are valid across all spas | This voucher is non-refundable | This cannot be used in conjunction with any other offers, promotions or discounts | This voucher is valid for ONE YEAR from the date of purchase | This is a non-extendable voucher. Please check the validity of this voucher prior to use | The original voucher is needed at the point of redemption. We are not responsible for lost vouchers, and we cannot re-issue it | Our hand delivered vouchers cannot be used for retail, gift voucher purchases, or the purchase of packages and memberships | VIYA Points will not be credited with this voucher either.

Digital Gift Vouchers
In-spa redemptions must be in full – no balances can be carried forward | This digital gift voucher is valid across all spas. | This voucher is non-refundable | This voucher is valid for ONE YEAR from the date of purchase | This is a non-extendable voucher. Please check the validity of this voucher prior to use | No exceptions will be made past the stated validity date | No credit can be created with our e-vouchers | The digital gift voucher is needed at the point of redemption | Our digital gift vouchers cannot be used for gift voucher purchases, or the purchase of packages and memberships | VIYA Points will not be credited with this voucher either | You can check your digital gift voucher balance any time at: https://shop.sensasiaspas.com/a/gc/gift-card/balance

First Time Spa Client – Spa Newsletter Sign-Up
This offer is only available to SENSASIA ‘Newbies’ and will not be valid if your phone number or profile is registered in any SENSASIA Spa. | This offer is only applicable towards 1 full-priced single treatment of 90 minutes or longer. | First-time discount varies by location | This offer cannot be used on gift vouchers | This offer is only redeemable on weekdays Monday through Friday | The client must inform Spa Reception at the time of booking that you will be utilizing this discount. | If multiple treatments are booked, the discount will apply to the lowest-priced service only. | This offer cannot be used in conjunction with other offers, promotions, or discounts. | This offer cannot be used on top of packages, as these are already discounted. | This offer is subject to availability & advanced booking. | Treatments, prices, and inclusions are subject to change at any time without prior notice.

First Online Order – Shop Newsletter Sign-Up
This discount is only valid on SENSASIA Signature products. | This discount is valid for 3 days | This discount is not valid on hand-delivered gift vouchers or digital gift vouchers |

Massage Bundles
This offer is only valid at The Village | Massage Bundles are non-transferable and non-refundable. | Failure to show up for a scheduled appointment without prior notice may result in the deduction of that session from the package. | This cannot be used in conjunction with any other offers, promotions, or discounts. | This cannot be combined with VIYA Points. | Massage packages are valid for a specified duration from the date of purchase and cannot be extended. | This offer is subject to availability & advanced booking. | Treatments, prices, and inclusions are subject to change at any time without prior notice.

Bliss for Bumps
Valid only on all SENSMAMA treatments | To redeem free massage, client must present reward card with 5 stamps | The complimentary 6th massage can only be redeemed by the same client to whom the reward card was issued. | This offer is non-transferable. | The reward card must be presented at each visit to be eligible for tracking and redemption. | SENSASIA is not responsible for lost or stolen reward card | This cannot be used in conjunction with any other offers, promotions, or discounts | This cannot be combined with VIYA Points. | Reward card validity is for a specified duration and cannot be extended. | Treatments, prices, and inclusions are subject to change at any time without prior notice.

Maderotherapy Packages
This offer is only valid at The Village and Emirates Golf Club | Maderotherapy Packages are non-transferable and non-refundable. | Failure to show up for a scheduled appointment without prior notice may result in the deduction of that session from the package. | This cannot be used in conjunction with any other offers, promotions, or discounts. | This cannot be combined with VIYA Points. | Maderotherapy Packages are valid for a specified duration from the date of purchase and cannot be extended. | This offer is subject to availability & advanced booking. | Treatments, prices, and inclusions are subject to change at any time without prior notice.

Flex Appeal
This offer is available on select treatments only. | The prices for the offer may vary across locations. | Day and time restrictions may apply and may vary across locations. | This offer cannot be used in conjunction with other offers, promotions, or discounts. | This offer cannot be purchased as a voucher of any kind. | The offer is subject to availability & advanced booking. | Treatments & prices are subject to change at any time without prior notice. | SENSASIA reserves the right to alter the prices, availability, etc. for FLEX-APPEAL bookings.

Hit Repeat
This is valid across all branches. | This cannot be used in conjunction with any other offers, promotions, or discounts. | This cannot be combined with VIYA Points. | The 10% Rebook discount can only be applied to full priced, single massages 90 minutes and above. | SENSASIA reserves the right to change the terms and conditions, prices, and treatment selections of this offer without any prior notice.

Manic Monday
This is valid only at The Village, Jumeriah 1 | This cannot be used in conjunction with any other offers, promotions, or discounts. |  This offer can only be applied to select treatments | SENSASIA reserves the right to change the terms and conditions, prices, and treatment selections of this offer without any prior notice.

Diamond Luminous Facial Bundle
This offer is only valid at Emirates Golf Club | Massage Bundles are non-transferable and non-refundable. | Failure to show up for a scheduled appointment without prior notice may result in the deduction of that session from the package. | This cannot be used in conjunction with any other offers, promotions, or discounts. | This cannot be combined with VIYA Points. | Massage packages are valid for a specified duration from the date of purchase and cannot be extended. | This offer is subject to availability & advanced booking. | Treatments, prices, and inclusions are subject to change at any time without prior notice. |

Tough Like Dad
This offer is only valid at Emirates Golf Club and SENSASIA Stories | This cannot be used in conjunction with any other offers, promotions, or discounts. | This cannot be combined with VIYA Points. | Vouchers are valid for one year | This offer is subject to availability & advanced booking. | Treatments, prices, and inclusions are subject to change at any time without prior notice. | Packages must be prepaid in order to enter raffle for a free round of golf

 

 

 

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