No exceptions will be made past the stated validity date | Please note prices listed are set at the highest price across all location. No refund of unused balance will be given. | SENSASIA reserves the right to update treatment prices without prior notice. Any difference in price must settled at the time of the appointment. | Some treatments may not be available at all locations. Please check with your preferred spa location before purchasing a voucher| Your order will be hand delivered within 2-3 days from the date of purchase | Shipping times may vary if orders are placed over the weekend or public holidays | Hand delivered vouchers purchased online are valid across all spas | This voucher is non-refundable | This cannot be used in conjunction with any other offers, promotions or discounts | This voucher is valid for ONE YEAR from the date of purchase | This is a non-extendable voucher. Please check the validity of this voucher prior to use | No exceptions will be made past the stated validity date | The original voucher is needed at the point of redemption. | If a voucher is lost, the buyer or recipient must sign a printed invoice to confirm redemption. If the recipient is redeeming, the buyer must email the spa to confirm the recipient’s name. Lost vouchers must be fully redeemed in one visit, with no balance carried over. | Our hand delivered vouchers cannot be used for retail, gift voucher purchases, or the purchase of packages and memberships | VIYA Points and SENSASIA Loyalty Points will not be credited with this voucher.

We mean it! Once it’s expired, it’s expired. No extensions, promise!

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